King George Service Authority (KGSA) has recently been made aware of reports that the Cleydael area of the Courthouse system is experiencing discolored water.
The discolored water customers are experiencing is likely a result of KGSA contractors recently drilling and developing a new production well near an existing well within the same groundwater source area, causing temporary changes in water appearance due to sediment disturbance from aquifer agitation and/or pressure changes. The purpose of the new well is to meet requirements set by the Virginia Department of Environmental Quality (DEQ). The work is being performed in accordance with all permitting, construction, and waterworks operation standards with oversight by the Virginia Department of Health (VDH).
KGSA maintenance crews have been flushing the system that serves Cleydael to remove sediment from distribution to provide optimal water quality. During flushing, sediments may be temporarily disturbed, resulting in cloudy or discolored water until the procedure is complete. If you are experiencing discoloration, it is recommended to run cold water from the lowest point in your home, such as a utility sink in your basement, for approximately 10-15 minutes.
Recent testing from KGSA water contractor, Inboden, confirms chlorine residuals remain stable and are in compliant range, measuring at 0.60 mg/L. There are no indications of a risk to public health. KGSA continues to monitor the situation closely with additional laboratory testing to be conducted to monitor turbidity and other water quality parameters.
Thank you for your patience as crews work to improve system performance. If discoloration continues, please contact the authority at 540-775-2746.